Manage queues, reduce walkaways, estimate wait times and notify guests automatically with Bookity.
Waitlist — Tonight
4 waitingGarcía Family
4 guests · ~8 min
James W.
2 guests · ~15 min
Sofia L.
6 guests · ~22 min
Tanaka Group
3 guests · ~30 min
500+
Restaurants worldwide
40%
Fewer walkaways
15 min
Average setup time
10
Languages supported
What is it?
A restaurant waitlist app is a digital tool that replaces paper lists and clipboards. It lets restaurants manage walk-in guests in a queue, give them accurate wait time estimates, and notify them when their table is ready.
Unlike paper waitlists, digital systems capture guest information automatically, update positions in real time, and let your staff focus on service rather than managing a queue manually.
With Bookity, waitlist management is integrated directly into your reservation system — so you have a single view of both bookings and walk-ins, all in one dashboard.
Why it matters
Guests who can see their position and estimated wait time are far less likely to leave before being seated.
Give guests the freedom to wait anywhere — at the bar, outside, or nearby — instead of crowding your entrance.
Bookity estimates wait times based on your current queue and table availability, setting accurate expectations.
Seat guests faster with a clear view of who's next, reducing gaps between seatings.
During peak hours, keep your team in control with a structured, visual queue everyone can see.
Every waitlist entry captures name, party size, and contact info — building your guest database automatically.
Comparison
How it works
When a table isn't available, add guests to the digital waitlist with their name, party size, and contact info in seconds.
Bookity tracks each guest's position in the queue and provides wait time estimates based on current table availability.
Send instant table-ready notifications so guests can wait comfortably anywhere and return when it's their turn.
FAQ