WhatsApp Reservations

Turn WhatsApp into your restaurant's reservation channel

Guests book through your booking page and Bookity handles the rest on WhatsApp — automatic confirmations, reminders, and fast communication that reduce no-shows and keep guests informed.

No credit card required
Ready in 15 minutes
Free plan available
Bookity — Dashboard

12

Bookings

48

Guests

2

Pending

G

García Family

19:00 · 4 guests

confirmed
J

James Wilson

19:30 · 2 guests

confirmed
S

Sofia Laurent

20:00 · 6 guests

pending
T

Tanaka Group

20:30 · 3 guests

confirmed
WhatsApp ready

98%

WhatsApp open rate

24h

Automatic reminders

1

Dashboard for everything

0

Manual follow-ups

What is it?

How Bookity uses WhatsApp for restaurant reservations

WhatsApp is the most personal communication channel your guests have. Messages get opened — often within minutes — which makes it far more effective than email for time-sensitive reservation communication.

With Bookity, guests book a table through your branded booking page — not inside a WhatsApp conversation. Once the booking is made, Bookity uses WhatsApp to send confirmations, reminders, and follow-ups automatically. The booking happens on your page; the communication happens on WhatsApp.

Everything is managed from one dashboard. You see every reservation, every message sent, and every guest interaction in one place — no switching between apps, no manual messaging, no missed follow-ups.

Features

WhatsApp features built into your booking system

Automatic booking confirmations

Every reservation triggers an instant confirmation. Guests get immediate proof of their booking on WhatsApp — professional, automatic, and reassuring.

Scheduled reminders

Bookity sends reminders before each reservation automatically. Reduce no-shows without manual follow-ups or phone calls.

Customizable message templates

Tailor your confirmation, reminder, and follow-up messages to match your restaurant's tone. Every guest receives consistent, professional communication.

Guest profiles with contact details

Every booking builds a guest profile with their WhatsApp number. Reach out directly when you need to confirm details or follow up — all from your dashboard.

One dashboard for everything

Manage reservations, confirmations, reminders, and guest communication from a single dashboard. No switching between tools, no lost messages.

Works on any device

Your team can manage reservations and send messages from a phone, tablet, or computer. The dashboard works everywhere your team works.

Why WhatsApp

What WhatsApp brings to your reservation flow

Instant confirmations on WhatsApp

When a guest books through your page, Bookity sends an automatic confirmation. The guest gets proof of their reservation immediately — on the channel they check most.

Automatic reminders before the reservation

Bookity sends a reminder before each reservation automatically. Guests who receive reminders are far less likely to forget or no-show — and you don't lift a finger.

Fewer no-shows

WhatsApp messages get opened at rates email can't match. When your reminders land where guests actually look, your no-show rate drops — and your tables stay full.

Faster communication with guests

Need to confirm a large-party booking, ask about a special request, or follow up after a visit? Bookity lets you reach guests on WhatsApp directly from your dashboard.

Centralized management

Every booking, every confirmation, every reminder — all managed from one Bookity dashboard. No separate WhatsApp tools, no manual tracking, no lost conversations.

Consistent, professional messaging

Use customizable message templates so every guest receives the same clear, professional communication — whether it's a confirmation, a reminder, or a follow-up.

Comparison

Bookity + WhatsApp vs. phone-based reservations

Capability
Bookity + WhatsApp
Phone-based
Automatic confirmations
Automatic reminders
98% message open rate
Centralized guest communication
No phone interruptions during service
Guest database built automatically

How it works

WhatsApp in your reservation flow, step by step

1

Guest books through your booking page

A guest visits your branded booking page, selects a date and time, and confirms their reservation. The booking flows instantly into your Bookity dashboard.

2

Bookity sends a WhatsApp confirmation

The moment a booking is made, Bookity sends an automatic confirmation. The guest receives proof of their reservation immediately — no manual work from your team.

3

Automatic reminder before the reservation

Before the reservation time, Bookity sends a reminder automatically. The guest stays informed, the no-show risk drops, and your team doesn't need to follow up manually.

FAQ

Frequently asked questions

Let WhatsApp work for your reservations

Guests book on your page, Bookity handles confirmations and reminders on WhatsApp automatically. Reduce no-shows and keep guests informed — free to start.

No credit card required · Free forever plan